Privacy Policy

Effective Date: August 25, 2026
Last Updated: August 25, 2026

Knolz Softwares Inc. (“Knolz Softwares,” “Knolz,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when you visit knoldevelopers.com, contact us, request a quote, or use our services.

Knolz Softwares Inc. is a Canadian company based in Winnipeg, Manitoba.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• Our website;

• Website contact and quote forms;

• Email communications;

• Telephone communications;

• Consultations;

• Client and prospective-client interactions;

• Digital marketing activities;

• Our software development and technology services where we are responsible for the relevant personal information; and

• Other interactions with Knolz Softwares where this Privacy Policy is referenced.

This policy does not necessarily apply to information that we process solely on behalf of a client where the client determines the purposes and means of processing. In those situations, the client’s privacy policy or applicable agreement may govern the information.

2. Personal Information We May Collect

Depending on how you interact with us, we may collect information such as:

Contact Information

• Name

• Business name

• Email address

• Telephone number

• Mailing or business address

Project Information

• Information about your business;

• Software or website requirements;

• Project specifications;

• Budget or service requirements;

• Information you provide during consultations;

• Documents or materials you voluntarily provide.

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address;

• Browser type;

• Device type;

• Operating system;

• Pages visited;

• Approximate location derived from IP address;

• Referring website;

• Date and time of visits;

• Website interaction information; and

• Other technical information collected through cookies, analytics, or similar technologies.

Communications

We may retain information contained in communications you send to us, including emails, form submissions, support requests, and other correspondence.

Client Information

If you become a client, we may collect information necessary to provide services, manage projects, process payments, communicate with you, provide support, and maintain business records.

3. How We Collect Information

We may collect information:

• Directly from you;

• When you submit a website form;

• When you request a quote;

• When you contact us by email or telephone;

• During consultations or meetings;

• When you engage our services;

• Through cookies and analytics technologies;

• Through third-party platforms used to operate our website or services; and

• From publicly available business information where permitted by law.

We aim to collect only information that is reasonably necessary for the identified purpose. This approach is consistent with Canadian privacy principles concerning meaningful consent and limiting collection.

4. How We Use Personal Information

We may use personal information to:

• Respond to inquiries;

• Provide quotes and proposals;

• Understand project requirements;

• Deliver software and digital services;

• Communicate with clients;

• Provide technical support;

• Manage accounts and projects;

• Process payments;

• Maintain business records;

• Improve our website and services;

• Understand website usage;

• Conduct analytics;

• Prevent fraud, abuse, or security incidents;

• Protect our systems and property;

• Comply with legal and regulatory requirements;

• Resolve disputes; and

• Send marketing communications where permitted by law and where required consent has been obtained.

We will generally use personal information only for the purposes identified at or before collection, or for other purposes permitted or required by applicable law. Canadian privacy principles generally require organizations to limit use and disclosure to identified purposes unless consent or another legal basis applies.

5. Consent

Where required by applicable privacy law, we will obtain meaningful consent before collecting, using, or disclosing personal information.

Consent may be express or implied where permitted by law.

You may withdraw consent in certain circumstances, subject to legal or contractual restrictions and reasonable notice.

Withdrawing consent may affect our ability to provide certain services.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies.

These technologies may help us:

• Operate the website;

• Remember preferences;

• Understand how visitors use our website;

• Measure website performance;

• Improve website functionality;

• Understand marketing effectiveness; and

• Detect security or technical issues.

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect website functionality.

7. Analytics and Advertising

We may use third-party analytics and advertising technologies to understand website traffic, measure marketing performance, or deliver relevant advertising.

Depending on the technologies implemented on the website, these providers may collect information such as device information, IP address, browsing activity, or interactions with our website.

Third-party providers operate under their own privacy policies and terms.

We do not control the privacy practices of third-party providers.

8. Sharing Personal Information

We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy.

Depending on the circumstances, information may be shared with:

• Employees and contractors;

• Technology service providers;

• Hosting providers;

• Cloud service providers;

• Analytics providers;

• Payment processors;

• Email and communications providers;

• Software and API providers;

• Professional advisors;

• Legal or regulatory authorities;

• Service providers assisting us with business operations; and

• Other parties where you have provided consent or disclosure is permitted or required by law.

We do not sell personal information as a business practice.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate privacy and security protections are in place. Canadian privacy guidance recognizes that organizations remain responsible for personal information under their control even when processing is outsourced.

9. International Processing

Some of our technology and service providers may process or store information outside Canada.

As a result, personal information may be transferred to or processed in jurisdictions outside Canada and may be subject to the laws of those jurisdictions.

Where information is processed by third-party providers outside Canada, we take reasonable measures appropriate to the circumstances to protect the information.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.

Security measures may include:

• Access controls;

• Authentication;

• Encryption where appropriate;

• Secure hosting;

• Monitoring and logging;

• Software updates;

• Internal access restrictions; and

• Security procedures appropriate to the nature of the information.

No method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

11. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business and financial records, resolve disputes, enforce agreements, or comply with legal obligations.

When personal information is no longer required, we may securely delete, destroy, or anonymize it.

Canadian privacy principles provide that personal information should generally be retained only as long as necessary for the purposes for which it was collected.

12. Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights to:

• Request access to personal information we hold about you;

• Request correction of inaccurate or incomplete information;

• Ask questions about how your information is collected, used, or disclosed;

• Withdraw consent where applicable; and

• Make a privacy complaint.

Canadian privacy law provides individuals with rights relating to access and correction of personal information held by organizations in circumstances covered by the applicable legislation.

To make a privacy request, contact us using the information below.

We may need to verify your identity before processing an access or correction request.

13. Privacy Complaints

If you have a concern about how we handle your personal information, please contact us first so that we can investigate and attempt to resolve the matter.

Privacy Contact
Knolz Softwares Inc.
Winnipeg, Manitoba, Canada
Email: contact@knolzsoftwares.com
Phone: +1 (431) 277-9910

We will review privacy complaints and respond within a reasonable period.

Individuals may also have the right to contact the applicable privacy regulator, including the Office of the Privacy Commissioner of Canada, depending on the circumstances and applicable privacy legislation.

Canadian privacy guidance recommends that organizations provide an accessible process for privacy inquiries and complaints.

14. Marketing Communications

We may communicate with existing or prospective clients about our services, projects, products, promotions, or other business information where permitted by applicable law.

Where Canada’s Anti-Spam Legislation (CASL) applies to a commercial electronic message, we will comply with applicable requirements regarding consent, identification information, and unsubscribe mechanisms.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us.

Unsubscribing from marketing communications will not necessarily stop essential service-related, transactional, account, or project communications.

15. Children’s Privacy

Our website and services are intended primarily for businesses and adults.

We do not knowingly collect personal information from children for the purpose of providing services directly to them.

If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate action.

16. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing personal information.

17. Business Transactions

If Knolz Softwares is involved in a merger, acquisition, restructuring, financing, sale of assets, or other corporate transaction, personal information may be transferred as part of that transaction where permitted by applicable law.

Any such transfer will remain subject to applicable privacy requirements.

18. Legal Disclosure

We may collect, use, preserve, or disclose personal information where reasonably necessary to:

• Comply with applicable laws;

• Respond to lawful requests from government or regulatory authorities;

• Protect our legal rights;

• Enforce agreements;

• Investigate fraud or security incidents;

• Protect the safety of individuals; or

• Prevent or investigate unlawful activity.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

20. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Knolz Softwares Inc.
Winnipeg, Manitoba, Canada
Phone: +1 (431) 277-9910
Email: contact@knolzsoftwares.com
Website: knoldevelopers.com

Privacy inquiries:
contact@knolzsoftwares.com