Terms of Service

Terms of Service

Effective Date: August 25, 2026
Last Updated: August 25, 2026

Welcome to the website of Knolz Softwares Inc. (“Knolz Softwares,” “Knolz,” “we,” “us,” or “our”), a software development and digital solutions company based in Winnipeg, Manitoba, Canada.

These Terms of Service (“Terms”) govern your access to and use of knoldevelopers.com, together with any services, consultations, software development services, websites, applications, digital solutions, maintenance, support, or other services provided by Knolz Softwares.

By accessing or using our website or engaging our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Our Services

Knolz Softwares provides technology and digital services that may include:

  • Custom software development

  • Web application development

  • Website design and development

  • Mobile application development

  • Enterprise and cloud solutions

  • ERP and CRM development

  • Software integrations and automation

  • UI/UX design and digital experiences

  • Digital marketing and growth services

  • Search engine optimization and related services

  • Quality assurance and software testing

  • Software maintenance and technical support

  • Technology consulting

The specific services, deliverables, timelines, pricing, payment terms, ownership arrangements, and responsibilities for a particular project may be defined in a separate proposal, quotation, statement of work, service agreement, invoice, or other written agreement.

If a separate written agreement conflicts with these Terms, the terms of the applicable written agreement will generally govern that specific project or service.

2. Website Use

You may use our website for lawful purposes only.

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.

  • Attempt to gain unauthorized access to our systems, servers, accounts, or networks.

  • Interfere with the operation or security of the website.

  • Introduce malicious code, viruses, malware, or other harmful material.

  • Scrape, copy, reproduce, or commercially exploit website content without permission.

  • Impersonate another person or organization.

  • Submit information that is knowingly false, misleading, or fraudulent.

  • Use our website to infringe the rights of another person or organization.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

3. Quotes and Proposals

Information displayed on our website is provided for general informational purposes and does not constitute a binding offer to provide services.

Project pricing and scope may vary depending on the requirements of a project.

A quotation, proposal, estimate, or project description provided by Knolz Softwares may be subject to assumptions, exclusions, technical requirements, third-party costs, and changes in scope.

A project becomes binding when the applicable proposal, agreement, statement of work, or other written arrangement is accepted by the client and any required deposit or payment is received.

4. Client Responsibilities

Clients are responsible for providing accurate information, materials, credentials, approvals, access, content, and other resources reasonably required to perform the services.

Clients are responsible for ensuring that materials supplied to Knolz Softwares, including text, images, logos, databases, software, documents, customer data, and other content, may lawfully be used for the intended project.

Delays caused by missing information, delayed approvals, unavailable access, changes in requirements, or other client-controlled circumstances may affect project timelines.

5. Changes to Project Scope

Software projects may evolve as requirements become clearer.

Requests that materially change the agreed scope may result in additional fees, revised timelines, or both.

Examples may include:

  • New features

  • Additional integrations

  • Significant design changes

  • Additional pages or applications

  • Changes to previously approved functionality

  • New third-party services

  • Changes to technical requirements

  • Additional revisions beyond the agreed scope

Where appropriate, we will communicate the impact of a requested change before proceeding.

6. Payments

Payment terms are established in the applicable proposal, invoice, contract, or statement of work.

Unless otherwise agreed in writing:

  • Payments are due according to the agreed payment schedule.

  • Deposits or project payments may be required before development begins.

  • Recurring services may require recurring payments.

  • Third-party costs, licenses, hosting, domains, advertising spend, software subscriptions, payment processing fees, and similar external costs may be billed separately.

  • Late or unpaid amounts may result in suspension of services or project work.

Fees already paid may be non-refundable where work has already been performed, resources have been allocated, or third-party costs have been incurred, subject to the applicable agreement and applicable law.

7. Third-Party Services

Our services may depend on third-party platforms, APIs, hosting providers, payment processors, advertising platforms, software libraries, cloud services, domain registrars, app stores, or other external services.

Examples may include hosting providers, payment processors, Google services, Meta services, Apple App Store, Google Play, Microsoft services, analytics platforms, and other third-party technologies.

Knolz Softwares does not control third-party services and is not responsible for:

  • Their availability or downtime

  • Changes to their pricing

  • Changes to their APIs or functionality

  • Their security practices

  • Their terms or policies

  • Suspension or termination of third-party accounts

  • Data loss caused by a third-party provider

Where a third-party service is necessary for a project, the client may be required to maintain its own account and comply with that provider’s terms.

8. Intellectual Property

Unless otherwise agreed in writing, each party retains ownership of intellectual property it owned before a project began.

Client-provided materials remain the property of the client or their respective owners.

Knolz Softwares retains ownership of its pre-existing:

  • Software libraries

  • Frameworks

  • Development tools

  • Templates

  • Code components

  • Methods

  • Processes

  • Know-how

  • General-purpose technology

  • Internal tools

Project-specific ownership and licensing of newly developed software, source code, designs, documentation, and other deliverables will be determined by the applicable project agreement.

Unless expressly transferred or licensed to the client, Knolz Softwares retains rights to its reusable tools, components, frameworks, methodologies, and general technical knowledge used to deliver a project.

9. Client Content and Data

The client remains responsible for the legality, accuracy, and appropriate use of data and content supplied to us.

Where we process information on behalf of a client as part of providing software development, hosting, maintenance, integration, or related services, the client may remain responsible for determining the purposes and lawful basis for processing that information.

Additional privacy, security, confidentiality, or data-processing requirements may be addressed in a separate agreement where appropriate.

10. Confidentiality

We understand that software projects may involve confidential business information.

Where the parties have entered into a confidentiality or non-disclosure agreement, that agreement will govern confidential information.

In the absence of a separate agreement, we will use reasonable measures to avoid unauthorized disclosure of confidential information received from a client in connection with a project, subject to information that:

  • Is publicly available;

  • Was already lawfully known to us;

  • Is independently developed;

  • Is received lawfully from another source; or

  • Must be disclosed by law or legal process.

11. Warranties and Project Results

We will perform agreed services using reasonable care and skill.

However, unless expressly guaranteed in writing, we do not guarantee that:

  • A website will generate a particular amount of revenue;

  • A marketing campaign will produce a specific number of leads or sales;

  • Search rankings will reach a particular position;

  • Software will be completely free of defects;

  • Third-party services will remain available;

  • A project will achieve a particular business outcome;

  • A website or application will remain compatible with every future device, browser, operating system, or third-party platform.

Software development involves technical dependencies and conditions outside our control.

Any specific warranties or service-level commitments must be expressly stated in the applicable agreement.

12. Digital Marketing Services

Where Knolz Softwares provides SEO, advertising, social media, analytics, or other digital marketing services, performance may depend on factors outside our control.

These may include:

  • Search engine algorithm changes

  • Advertising platform policies

  • Market conditions

  • Competition

  • Client website changes

  • Third-party platform changes

  • Advertising budgets

  • Customer behaviour

  • Industry conditions

No specific ranking, traffic, lead, conversion, revenue, or advertising result is guaranteed unless expressly agreed in writing.

13. Website Content

We make reasonable efforts to keep our website accurate and current. However, information on the website may occasionally contain errors, omissions, outdated information, or technical inaccuracies.

We may change, update, suspend, or discontinue website content or functionality at any time.

Website content is provided for general informational purposes and should not be treated as professional legal, financial, accounting, investment, or other regulated advice.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Knolz Softwares Inc. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the use of our website or services.

This may include loss of:

  • Profits

  • Revenue

  • Business opportunities

  • Data

  • Goodwill

  • Business interruption

  • Expected savings

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

Where liability may legally be limited, our aggregate liability relating to a particular service or project will, to the extent permitted by law, be limited to the amount paid by the client to Knolz Softwares for the specific services giving rise to the claim during the applicable period, unless a different limitation is expressly established in a written agreement.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Knolz Softwares Inc., its directors, employees, contractors, and representatives from claims, losses, liabilities, damages, and expenses arising from:

  • Your unlawful use of our website or services;

  • Your violation of these Terms;

  • Materials or content supplied by you that infringe another person’s rights;

  • Your violation of applicable laws or third-party rights.

16. Suspension and Termination

We may suspend or terminate access to our website or services where reasonably necessary, including where:

  • Payments remain overdue;

  • The client materially breaches an agreement;

  • The client uses our services unlawfully;

  • Continued service creates a security or legal risk;

  • A third-party service necessary for the project is unavailable; or

  • The applicable agreement permits termination.

Termination does not eliminate payment obligations that arose before termination.

17. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using our website, you acknowledge that information may be collected and used as described in that policy.

18. Electronic Communications

When you communicate with us electronically, including through email, website forms, or other electronic channels, you consent to receive communications necessary to respond to your inquiry or provide requested services.

Where commercial electronic messages are sent, we will comply with applicable requirements, including Canada’s Anti-Spam Legislation (“CASL”). CASL generally requires consent, identification information, and an unsubscribe mechanism for commercial electronic messages.

19. Governing Law

These Terms are governed by the laws of the Province of Manitoba and the applicable laws of Canada.

Any dispute arising from these Terms or our services will be subject to the applicable courts of Manitoba, unless another forum is required by applicable law or agreed to in writing.

20. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

21. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable, and the remaining provisions will continue in effect.

22. Entire Agreement

These Terms, together with any applicable written agreement, proposal, statement of work, invoice, or other contractual document, constitute the applicable agreement between you and Knolz Softwares regarding the relevant services.

23. Contact Us

If you have questions about these Terms, please contact us:

Knolz Softwares Inc.
Winnipeg, Manitoba, Canada
Phone: +1 (431) 277-9910
Email: contact@knolzsoftwares.com
Website: knoldevelopers.com

Privacy-related inquiries:
Email: contact@knolzsoftwares.com

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